Amazon's Influence

News and features on how Amazon influences technological, economic and social change, and how it competes, innovates and automates and disrupts the status quo in every industry. We look at Amazon markets, logistics, e-commerce strategy, AI, culture, customer experience, overall workplace issues, failures and successes, among our breadth of topics.

March 24, 2021 24 Mar'21
Amazon Care expands as demand for big tech regulation grows

Amazon expands its healthcare delivery service Amazon Care against the growing interest in telehealth and the growing intensity of big tech regulation.
September 21, 2020 21 Sep'20
New Amazon grocery stores run on computer vision, apps

Amazon dives deeper into the grocery business with its first 'new concept' grocery store, driven by automation, computer vision and sensors.
April 08, 2020 08 Apr'20
COVID-19 ups the fight against Amazon package 'porch pirates'

Many unlucky online shoppers have fallen prey to 'porch pirates' who steal packages from outside their homes. It's a problem that could be exacerbated during the COVID-19 pandemic.
April 06, 2020 06 Apr'20
Amazon bets big on last mile delivery service improvements

Amazon has made a significant investment in building out its last mile delivery services to grab a piece of the growing grocery delivery market.

Bring yourself up to speed with our introductory content

How Amazon launched the warehouse robotics industry

In 2012, the warehouse robotics industry consisted of Kiva Systems, the sole supplier to serve all e-commerce companies. When Amazon devoured Kiva, a wellspring of startups bubbled up in response. Continue Reading
Learn the scope of Amazon subscription services

Prime is just one of Amazon's many membership offerings. Learn the features and fees of Amazon subscriptions to understand this business unit. Continue Reading
Amazon healthcare initiatives wake up an industry slow to change

Amazon's entrance into healthcare pushes established healthcare businesses to address and improve longstanding logistical and technological issues. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Here's why Amazon's global expansion won't come easy

Amazon would like to strengthen its global footprint, but the e-commerce giant faces roadblocks and challenges today that did not exist in the company's formative years. Continue Reading
How Amazon became a force in SMB lending

Amazon has upped its game with small business lending and credit options for its top merchants, showing more willingness to partner with financial services' biggest names. Continue Reading
Top 8 most in-demand IT tech jobs of 2021

For job seekers in 2021, it's important to find a role that will be in high demand both now and in the coming years. Here are eight of the most promising jobs in technology. Continue Reading

Learn to apply best practices and optimize your operations.

Experts raise privacy concerns over Amazon fleet surveillance

Amazon said its van monitoring system is designed solely for driver safety. But many industry experts have concerns regarding the program and its wider privacy implication. Continue Reading
What Amazon's culture and practices can teach your company

Amazon has set a standard for workplace innovation that many firms aim to emulate. But experts advise executives to adjust insights from Amazon to fit their organizations' needs. Continue Reading
Amazon moves into autonomous vehicle market

Amazon aims to lower transportation costs and complete the last mile of delivery with autonomous technology. COVID-19 could accelerate its adoption. Continue Reading